CUSTOMER REVIEWS

Excellent
Based on 1041 reviews
Pat Logan
Pat Logan
October 4, 2023
Integrity Re-Plastered my pool 3 years ago with Quartz Plaster. I had issues with the plaster, & then Integrity admitted they they weren't happy with the plaster that they had recomnended, so they redid the Plaster at no cost. The contractor that they use did excellent finishing work. Find another Pool Company with Warranty Service like Integriry! You really can't find another company that excellent to work with.
Judy Terry
Judy Terry
September 18, 2023
Integrity is an excellent name for this company. Had no issues from beginning to end. They changed the tile and and resurfaced. It looks amazing. Everyone from the Salesman, Ricardo to Jill in the office were so helpful and responsive. Also the tile guy William was so good. He kept the area clean everyday that he left. He was quick and very professional. Highly recommend!
DAVID AGRONIN
DAVID AGRONIN
September 12, 2023
In general, a pool owner judges a pool service company by the performance of the pool cleaners they send. Ownership and management have less impact; as long as their pool techs are reliable and thorough. I have been using Integrity Pools for several years. At first, they were not able to send a reliable tech who showed up regularly. But once they assigned Lorenzo, he showed up regularly each week and did a consistently good job. Recently, Lorenzo was reassigned. Jesus Santiago became our new pool tech. When he arrived, our pool was just beginning to show an algae infestation. Jesus was very conscientious and worked hard to brush and vacuum and eradicate the algae. He added shock to prevent re-growth. As long as Integrity maintains good staff, like Jesus, I expect to remain with them. My only concern is that during the Pandemic, they raised their prices on a regular basis. As long as they don't continue on a pattern of increasing prices, I expect I'll stay with them. David Agronin, Dallas Texas.
Marie Basch-Brown
Marie Basch-Brown
August 21, 2023
Integrity Pools remodeled our very old pool. They did an amazing job! It's beautiful! Everyone - from tiling to equipment installation to plaster and follow up - is extremely professional and knowledgeable. They have all been a pleasure to work with. I would highly recommend Integrity Pools to anyone needing a new pool, remodeled pool, or pool service.
Arthur Hollingsworth
Arthur Hollingsworth
May 9, 2023
Integrity Pools does my weekly cleaning and also equipment repairs. Patrick is a magician at pool cleaning and it’s very detailed. Anthony does fantastic repair work and is a master electrician.
Patrick Dooley
Patrick Dooley
March 31, 2023
We’ve used Integrity Pools for a while now and Josh is our new service technician. Josh has done a fantastic job getting the pool ready for the year. He’s gone above and beyond by keeping in touch between the weekly cleanings whenever I have a question and need some advice on the pool. I would recommend Integrity Pools to anyone. They’ve backed up their service in the past and sent people out off-cycle to fix problems free of charge. I would also highly recommend Josh as a service technician. If you get service with Integrity Pools and Josh is your service technician, you’re in good hands! I hope Integrity is able to keep Josh around for a long time!

 

 

 

Contact Us

1263 N Plano Rd Richardson, Texas 75081
Monday, Tuesday, Wednesday, Thursday, Friday8:00 am – 5:00 pm
+1-469-746-4733

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Integrity Pools
All Rights Reserved.

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